Amazon’s New Feature Lets You Contact Unhappy Customers with Bad Reviews
Amazon sellers were shocked to find a casual message on their dashboard recently, which informed them of the platform’s new feature: the option to message and even offer refunds/reimbursements to negative reviewers. This “Contact Buyer” button came out of the blue, with no official press or testing ever being announced by Amazon regarding this decision. … Continue reading Amazon’s New Feature Lets You Contact Unhappy Customers with Bad Reviews
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