Contacting Facebook support can be a frustrating, arduous task, a task that often involves being directed to a string of web pages before you can find the form that you need to submit about your inquiries. Fortunately, some Facebook marketers such as Jon Loomer and Mari Smith have already compiled their own list of ways you can contact Facebook support. To add to their useful resource, here is a list of forms you can submit to Facebook for numerous Facebook related problems you may have.
This post contains the current active forms you can submit to Facebook about problems or inquiries you have. The links are related to the following issues:
- Registration
- Login and Password
- Personal Accounts
- Security and Privacy
- Pages
- Timeline or Facebook Profile
- Abuse and Scams
- Photos and Videos
- Messenger
- Mobile App
- Group or Events
- Error Messages
If you are a Facebook advertiser and you have problems related to Facebook advertising then you should read How to Contact Facebook Support (For Advertisers).
Before clicking on any of the links, however, make sure you are logged in to your Facebook account. The links may be unavailable to you if you are not logged in.
Contact Facebook about Registration Problems
I can’t register because email is already taken
I can’t register because of my name
I haven’t received my confirmation email
I’m having problems verifying my account using my phone number
Contact Facebook about Login and Password Problems
I can’t find my account
I want to change my password
Facebook keeps logging me out
Instagram keeps logging me out
Security checks prevent me from logging in
I’m having trouble logging in with my password
I keep receiving the “Must Log in” error message
Contact Facebook about Deactivated, Blocked, or Suspended Accounts
My account was deactivated because I’m less than 13 years old
My account was disabled because of multiple accounts
My account was disabled because I’m ineligible
My account was disabled for security reasons
My account was mistakenly blocked
My content got lost after my account’s reactivation
I can’t login because of my bad IP address
Contact Facebook about Security and Privacy Problems
I’ve been phished or hacked
I want to report an unauthorized photo or video
I want to report a security vulnerability
I want to give feedback about privacy
Contact Facebook about Problems with Pages
I’m having problems with my pages
My pages have disappeared
Contact Facebook about Problems with your Timeline or Facebook Profile
My personal account has been disabled
My Facebook business/fan page disappeared
I want to change my name
I want to change my language specific name
I want to update my personal information for security
I can’t change my profile picture
My timeline is overflowing with banner ads
Contact Facebook about Abuse and Scams
I want to report Facebook or Instagram advertisers for scams
Contact Facebook about Photos and Videos
My photos are broken
I’m having problems with photos flash uploader
I’m having problems with my webcam video
I’m having problems with video playback
Contact Facebook about Messenger Problems
My chats keep disconnecting
I’m having problems with video calling
I want to give feedback about video calling
My online friends are appearing offline
My friends randomly go on and offline
My chat is having loading problems
Contact Facebook about Its Mobile App
I’m having issues with the app
I’m having issues verifying my account using my phone number
I’m having issues with mobile texts
Contact Facebook about Groups or Events
My group or event is unavailable
Contact Facebook about Error Messages and Bugs
I keep getting a “Page Unavailable” error message
Facebook blocked me from a “malicious” site
I’m having issues with my news feed or home page
I’ve been blocked from sending friend requests
I’m having problems with Search
I can’t find the people I search for
I’m having issues with importing notes
Email Facebook
If all else fails, you can also contact Facebook directly by email:
info@facebook.com
warning@facebook.com
login@facebook.com
disabled@facebook.com
privacy@facebook.com
support@facebook.com
appeals@facebook.com
helpdesk@fb.com
domain@fb.com
Didn’t find what you were looking for? Try How to Contact Facebook Support (For Advertisers) to find support related to Facebook advertising.
