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April 9, 2021

How to Use Social Media to Drive Customer Retention

social-media-customer-service

APR. 9, 2021 Unsplash / Christiann Koepke Customer retention is the part of your customer relationships where you try to keep your consumers with you, and away from your competition. Unlike customer acquisition which focuses on gaining new clients, retention is about maintaining that … [Read more...]

Article by Elea Andrea Almazora / Social Media

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